Capability 01
Reconstruct business context
Pull together approved emails, Teams conversations, files, spreadsheets and meeting notes to show the full picture behind a decision or issue.
What are skills?
Skills allow digital workers to use the systems your business already relies on. PAIR can connect to software through APIs, approved tools and controlled workflows, so digital workers can complete real tasks rather than just provide advice.
Skill
Digital workers for businesses using Outlook, Teams, SharePoint, OneDrive, Excel and Planner to manage communication, documents, approvals and operational workflows.
View
Best for monitoring, routing, and operational control.
Pattern
Dark control panels make permissions and review states visible.
PAIR + Outlook summaries
Microsoft 365 is Microsoft’s business productivity and collaboration suite. Teams use it for email, chat, meetings, documents, spreadsheets, file storage, approvals, task management and everyday business coordination.
workflow command center
Skill control
PAIR works across Microsoft tools without turning them into another disconnected inbox.
Source 1
Outlook, Teams, SharePoint
PAIR layer
PAIR workflow control
Source 3
Tasks, notes, approvals, and updates
Outlook, Teams, OneDrive, SharePoint, Excel, and Microsoft task flows provide context.
PAIR prepares meeting notes, spreadsheet summaries, Teams updates, and task handoffs.
External communication and sensitive file changes route through approval.
The completed work can be saved back into role and department memory.
CAPABILITIES
Capability 01
Pull together approved emails, Teams conversations, files, spreadsheets and meeting notes to show the full picture behind a decision or issue.
Capability 02
Turn scattered Microsoft 365 information into clear summaries, recommendations, risks, attachments and decision points for manager review.
Capability 03
Identify actions, owners, deadlines and unresolved questions spread across Outlook, Teams, documents and spreadsheets.
Capability 04
Link Microsoft 365 activity back to CRM, finance, project, service, HR, Odoo or other business systems.
Example use cases
Customer escalation pack
PAIR reviews approved Outlook threads, Teams discussions, SharePoint files and Excel records to prepare a clear escalation summary, timeline, open issues and recommended next steps.
Contract renewal preparation
PAIR gathers prior emails, contract files, pricing spreadsheets, meeting notes and approval history to prepare a renewal briefing for the account owner or manager.
Project delivery control
PAIR checks Teams updates, project files, spreadsheets and action lists to identify overdue commitments, missing documents, decision delays and delivery risks.
Finance approval support
PAIR compares invoice details, spreadsheet records, email approvals and supporting files before preparing an approval-ready summary for review.
CONTROLLED BY DESIGN
PAIR can be configured so each skill has a defined level of access. Your team can see what the digital worker can read, what it can prepare, what needs review, and what can only run after approval.
Search approved systems and summarize useful context.
Draft messages, updates, notes, reports, and next steps.
Route sensitive communication or record changes to people.
Run only the workflows the company explicitly approves.